Testimonials

Simply the BEST- One call truly does it ALL!!!! You Will be Happy You called Johnson-Heritage! A++++

It is great doing business with an honest, knowledgeable and friendly company - extremely rare in the hit or miss plumbing industry. I had a serious problem that 2 other companies had difficulty finding and fixing. I called Johnson-Heritage, and actually was able to talk to a live person, who sent a technician within a couple of hours (on a Friday!) Jason showed up, and he defined the problem quickly and efficiently without wasting my time. Once he began the work, professionalism was obviously his priority. Anyone that can keep concrete dust from the rest of my house (while tearing out my kitchen floor) truly knows their stuff - thats Jason. Then, once the break was repaired, Jason took extremely thorough measures to make sure my problems were solved - and stuck with it until all was perfect. If Johnson-Heritage shows up to make a repair, they do not give up at 5 and walk away - they get the job completed. Period. Would recommend to anyone I know - even my family.

- Customer in Richardson

Finally an honest plumbing company with fair prices. I will use again:)
after three plumbing companies failed to fix my problem, Johnson-Heritage plumbing responded quickly, honestly, and were extremely cost efficient. I just wish I had found them sooner for the Cedar Hill area. It would have saved me a lot of wasted time and money.

- Customer in Cedar Hill

Excellent company. I felt like the plumber Dalton who serviced my rental property was very honest and professional. Those two traits seem to be hard to find in this industry. If you are looking for a reliable company, then this is it!!! Highly Recommended

- Customer in The Colony

Called for service when my toilet tank cracked. Delton responded within the time I requested (after lunch so I could work the morning), and he not only fixed the problem, but he also really listened to my questions and was able to advise me on some future work I will need help with. I'm planning to remodel in about 6 months and will look to Dial One for help with the bath fixtures!

- Customer in Lancaster

Have had washer drainage problems and Robert with Dial One went to work and he explained everything he did. In the end he found a piece of lead that had gotten into the washer breather pipe. Have had others work on the same issue but he stuck to it and wanted to find the problem as badly as I did. He is truly a good asset for Dial One, they will continue to get any future business from me. Thanks Dial One!

- Customer in Desoto

Fast response and very customer friendly and courteous. We appreciate their upfront explanation of what they will do and for how much. They don't waste time in getting the job done and clean up after completion of the job. These are the guys we will call again.

- Customer in Red Oak

Third attempt to rate this business... Delton was FANTASTIC. He was prompt, professional and honest. I will definitely hire them again.

- Customer in Duncanville

The tech put booties on before he came in the house! It took about four seconds to fix my garbage disposal. Thanks Robert!!

- Customer in Mesquite

I called on Thursday and they were able to send Delton out on Friday as requested. Delton checked out the problems, gave me an estimate and off he was to get all the needed parts. Once he returned, the work was done in no time! Thanks, Delton, for a job well done! --- I think, it's a great idea to charge by the job and not by the hour.

- Customer in Cedar Hill

The professional service received by Delton of Dial One Johnson-Heritage was outstanding. Delton thoroughly explained my plumbing problem with repair completed in 2 hours. I will definitely use Dial One again and ask for Delton.

- Customer in Desoto

Delton did a great job replacing two old shower heads and faucets. He explained each step as he worked. We're very happy with the results!

- Customer in Wade Hill

I had a major leak in the main service line to my house. Dial One responded to my call the same day! Mike the technician was very courteous, knowledgeable, and kept me informed of all my options during the process. He waited for my response before beginning any of the work, and did a good job cleaning up when he was through. I will recommend this company from now on.

- Customer in Hutchins

It was a Saturday and we were having carpet installed in our master bedroom. When the installer went to stretch the carpet, he happened to hit a nail in the baseboard which pierced the copper pipe to our hot water heater. We called Dial One and they came out out to fix the problem. Brian was very courteous and thorough in giving us our options on how to fix the problem. GREAT JOB!!

- Customer in Dallas

We were extremely pleased with the service that Don with Johnson gave us. He was very knowledgeable and helpful. He performed the work in a timely manner and was very careful to clean up any mess that was made. The professionalism he exhibited was very much appreciated. He answered all of the questions we had and made sure everything was in proper working order before leaving our home. We were very upset and tense before he came, but he put us quickly at ease and went above and beyond to make sure everything was completed to our satisfaction. We will certainly call Johnson-Heritage for all of our future plumbing needs.

- Customer in Addison

Employee Brian has done plumbing at our house on 3-11-08 and on an occasion before that also. He has always been honest about pricing, procedure and maintenance on plumbing. He has done good work each time he has worked here.

- Customer in Mansfield

Michael showed up within an hour of our call. Very courteous and professional. He did a quick job, fixed the issues with our costs in mind. He explained his work, billing and finished faster than I expected. Thank you for your help!

- Customer in Wylie

Mike was friendly and seemed to be working to get the job done and in my best interest.

- Customer in Garland

Michael came out on time and was extremely helpful and courteous. He promptly fixed a problem that another company had quoted for much more work (and time, and $$) , and he was in and out in 30 minutes. Would happily use them again.

- Customer in Sachse

I had two separate visit from this company. The first was from Don the second from Brian. These men were a real credit to their company they were both friendly and polite and arrived when they said they would. They were very efficient. They did a great job and I was happy to have them work in my home.

- Customer in Rowlett

The best drain popping toilet fixing hot water heater repairin' folks in Dallas Fort Worth!

- Customer in Grapevine

I have to say that after calling other plumbing services in my area, paying fees that were well more than I expected initially, and having to wait on other companies to even make it to my home, Dial One Plumbing was a pleasure to work with. From the first call and a "How Can I Make You Smile Today?" greeting to the final bill and phone call followup, I can say that "I love my new plumber at Dial One!"

- Mike S. in Dallas

Everything has been fine with Johnson Plumbing. Most recently, they did some work for a piece of rental property I own. I'm in Austin, and the property is in Dallas, and I've tried to get in touch with the renter, but I have not been able to reach him. I assume everything is fine, because he is really good about calling me when things are not. I trust Johnson Plumbing, and I know whoever they chose to do the work would be good.??

- Jackie S. in Allen

I have used Dial One Johnson Plumbing three times and each time has been marvelous! For example, they had to reschedule an appointment I had with them and they ended up coming on a weekend, but the didn't charge me the weekend rates because they were the ones that rescheduled. They were able to work on the issue quickly and professionally, because it was my outside faucets that had frozen. They worked quietly, and we didn't even know they were there until they were finished. They left the area cleaner than when they started. ??It was Michelle's brother who came out and explained what needed to be done so that we were comfortable with everything they were going to do. Our experiences have always been great, I highly recommend them to anybody! Plus, the chocolates are delicious! ??

- Tom K. in Waxahachie

I am completely satisfied! I like the way they communicate with me during the scheduled appointment by giving me statuses on when the technician will arrive; this is great! I get the sense that they really care about the customer...good old American care and concern. I love my plumbing company!!!

- Linda C. in Midlothian

Dial One Johnson Plumbing did everything exactly the way they were supposed to do it. I found out about them through a friend. The people at Dial One Johnson Plumbing were very forthcoming and gave information on everything they were doing including pricing. They finished up on time and everything was followed up to see that everything was done to my satisfaction. Dial One Johnson Plumbing did everything right!

- Bobby C. in Lancaster

I have insurance with Home Services, and I called them about a water leak. They sent out Dial One Johnson Plumbing to fix it. They were very courteous, and fast to get down here and take care of everything. They were nice, and explained what they were doing and everything. This was my first time using them, and I was very pleased. I'm on social security, so I didn't have to pay a dime. I would certainly recommend them.

- Betty B. in Mesquite

James did a great job. He was friendly informative and did a great job. Also fast. And explained what he was doing. I was impressed with Dial one.

- Larry M. in Red Oak

I really appreciate your consistently fine service people. We have used your company for years, and always call Dial One whenever we have a plumbing problem. Paul was gracious and polite, and did an outstanding job. Thanks not only to Paul, but also to Michelle for helping me navigate your website! Everyone at Dial One is polite and helpful.

- Barbara K. in Cedar Hill

James B. came to our rescue! He worked diligently to secure our problems and was clean in his person. He was very respectful and patient with his work. He did not hurry to complete the job, but instead made sure everything was done expertly. He was even conservative with our water. Our gratitude to James B and Johnson Plumbing. Thanks a million!

- Larry M. in Rowlett

James came to our home today within 3 hours of our phone call to Dial One. James was very professional. He set the expectations of his visit immediately, reviewed our plumbing problems and then we discussed his solution. He was also super friendly and easy going. Our experience was simple and flawless. Nice job Dial One and James!

- H K. in Coppell

Dial One arrived early as requested and service was completed in a very timely manner.

- Jane N. in Plano

James came up with innovative solutions to repair my ancient, non-standard size pipes. He also made me aware of potential problems to keep an eye on.

- R B. in Irving

Dial One Johnson Plumbing is hands down a 5. I'm a Realtor, and we have an office of about 90, which is small for Keller Williams, but the largest in the area, and I am one of the top producing agents. I use Dial One Johnson Plumbing for my personal home and rental property, and I have recommended them to several of my clients. I would not hesitate to recommend them, and if I recommend someone it is because I have full confidence that they will take care of it.

- Gretchen H. in Desoto, TX

Even though James B. came to my house for a minor adjustment in one of my toilet tanks, he did his job with a great deal of competence and professionalism. He quickly identified the problem and corrected it, and then he took the time to explain his adjustment to me, which was very helpful.

- James G. in Dallas, TX