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COVID-19 Safety Measures

Learn How We’re Protecting You & Your Family

Here at Dial One Johnson Plumbing Cooling & Heating, we know that the single most important part of every job we take is that we earn and keep your trust. Your home is an extremely important investment in your life and your well-being, but there may very well come a time when you need a service performed that you don’t have the skill, tools, or knowledge to do yourself. This is when you have to place your trust in a service provider who can get the job done. Our team understands this, and we’ve always gone to great lengths to keep you and your home protected while earning your satisfaction with the work we perform.

Dial One Johnson Plumbing Cooling & Heating has never wavered from that mission, even now when current events are putting that to the test. Many people are nervous and uncertain about what may happen during the COVID-19 Coronavirus global pandemic, and as a result many are taking additional precautions to protect themselves. Several large metropolitan areas throughout the country, including the Dallas area, have all issued instructions to “shelter in place” in order to slow the spread of the disease and protect those who are the most vulnerable.

However, spending more time at home means you could very well encounter a problem with one of your home’s most important features, like your heating, cooling, or plumbing system. That means there’s a very real chance you could need a service, and for that you’ll need to trust a professional to come to your home. If you’re looking for a team you can rely on to get the job done and keep your home and family safe and protected, Dial One Johnson Plumbing Cooling & Heating is here to help.

Here is a short list of the extra precautions we are taking every day to help keep your home and your loved ones protected:

  • Our plumbing technicians have their temperature taken every single day to ensure they aren’t running a fever or showing any possible signs of illness or symptoms of COVID-19.
  • Our crew members are required to wear masks and respirators to protect customers from any contaminants that they come in contact with.
  • Our crew members wear temporary boot covers to both protect your floor and to prevent us from accidentally tracking in any bacteria.
  • We wear gloves to protect our hands and to avoid any unnecessary contact with any part of your home. When we’re done, we’ll remove and dispose of these gloves in our own trash to ensure you don’t have to worry about them.

It’s our belief and our goal that these steps help you continue to get the services you need while minimizing the spread of the COVID-19 Coronavirus. You’re doing your best to keep your family safe and protected during this trying time, and we make it our mission to aid you by ensuring your home’s most important features and systems continue to work properly.

Our team is here and ready to help you! If you need your plumbing serviced or your heating and cooling system repaired, call Dial One Johnson Plumbing Cooling & Heating at (972) 362-9797 now to request an appointment.

Our Reputation Speaks For Itself

Reviews & Testimonials
  • Staff Cared About Their Customers

    “They have been to our house on two occasions. Both times their techs were responsible, the office staff cared about their customers and the owner actually called to see if we were satisfied with their ...”

    - Carolyn G.
  • Great Service!

    “Excellent service is hard to find, especially in Cedar Hill. Kerlin and his team arrived on schedule and were kind and courteous throughout the repair. Attention to detail is important to me and they ...”

    - Daniel
  • Excellent Work, Quick Service & Fair Rates !

    “Four families staying with mom equals bathroom use, like they never seen before in 30 years!! Thank you Dial One (and Paul Carbajal ) for saving the day! Excellent, quick service, fair rates and ...”

    - Sherry F.
  • Great Customer Service

    “James was helpful, knowledgeable, friendly and had great customer service. The repairs were completed and all work well.”

    - Robert S.
  • Returning Customer Again !

    “I want to thank Dial One Plumbing for your quick response to my plumbing problem. As a returning customer again, your company solved my issue with professionalism and courtesy. I really appreciate ...”

    - Robert B.
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