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James was efficient and candid about the repairs that needed to be done. He was patient in informing me of the work. He exceeded expectations in the length of time it took to complete the work and was conscientious in keeping us unformed about how long we would be without water.
I've had Dial One doing my plumbing for years, and due to a very disappointing experience with a different company, I now have them doing my heat & air as well. They're truly professional and committed to providing some of the best service I've ever seen from a home services company.
Had a cracked water connection they were able to locate quickly and repair. I realize there is labor and parts to consider but it took them less then 10 minutes to locate the leak the part was less then 10.00 but I was charged $670.00. I understand when they give you an initial quote they have no way of knowing the repairs you would think once they realize it is a simple job they would adjust their original estimate at these prices I can not afford them
Very friendly, knowledgeable and fast service. Highly recommend.
The team that came to service us today did a quick and excellent job. They have both been to our house before and always go above and beyond to make sure we are both satisfied with the job and have a full understanding of the problem and how to prevent it in the future. The customer service is excellent
Excellent service is hard to find, especially in Cedar Hill. Kerlin and his team arrived on schedule and were kind and courteous throughout the repair. Attention to detail is important to me and they did not disappoint. Thank you Dial One!
Excellent service
Killen was early and knowledgeable about the plumbing issue I was having. He prepared me for the worst outcome, then he found out it wouldn't be the outcome he originally warned about. He and his apprentice were very efficient at fixing my plumbing problem. I recommend him and DialOne Johnson to anyone with plumbing issues.
James B. was an excellent technician. He delivered complex information regarding my plumbing systems in an easy to understand way. There's no simple solution to my seemingly water leak but James gave me tons of options with pros and cons of each. This guy had a wealth of knowledge. Thank you James!!
James B. was wonderful to work with. He explained everything clearly, answered all of our questions and was professional and prompt. He did a fantastic job fixing our plumbing problem!
Great. Job.
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