When it comes to scheduling plumbing service, you want to hire a team of qualified plumbers who don’t overcharge and will prioritize the job. Trying to find the right plumber is one of those “necessary evils” of homeownership. Or, it used to be. Dial One is a mainstay in the Red Oak area and you’ll find out pretty fast that we stick around, are true to our word and have a skilled team. Whether you hire us or someone else, we want you to find what you’re looking for. So, we’ve assembled a list of tips.
Instead of searching for ‘plumber near me,’ choose the plumber that Red Oak residents trust: Dial One Johnson Plumbing, Cooling and Heating. Give us a call at 469-557-2703 to schedule an appointment.
Read Through Reviews and Complaints
The first place you should start is on review pages. You can use Yelp, Google or another review website to get an idea of what customers think about a local plumber. Read a mix of reviews, good ones and bad ones. You should want to see why customers gave a plumbing company five stars and why they gave a company only a couple stars.
A more reliable source to look at reviews is the Better Business Bureau (BBB). Here, you can read reviews, go through customer complaints and view the BBB rating. This will give you a great idea of how the business treats its customers. You should aim to find a plumber with a BBB rating of A and very few customer complaints.
Make Sure Plumber is Licensed and Insured
Before you call for any kind of plumbing repair, you should make sure that the plumber is licensed and insured. Each state has its own licensing requirements for plumbers. In Texas, for example, plumbers are required to get one of the following licenses from the Texas State Board of Plumbing Examiners:
- Tradesman – Plumber Limited
- Journeyman
- Master
- Plumbing Inspector
You should also verify that the plumber is insured. This protects both you and the plumber from any damages that may occur during a repair visit or replacement.
Check for Years of Experience
While years of experience does not guarantee excellent customer service or workmanship, it can be a good sign that a company has a track record of success. Business with many years of experience have made partnerships with manufacturers and other companies in the area. Not to mention that after so many years in the industry, plumbing companies are able to quickly assess and repair problems.
Look at Additional Services
While you may be searching for plumbing repair, maintenance and replacements, there are other services that you may also want to look for. These include:
- Emergency plumbing service
- Water heater services
- Drain and sewer services
- Gas piping
- Sump pump service
The last thing you would want is to hire a plumbing company for one job only to find out later that they can’t complete another service that you need. Emergency plumbing services are especially important. If it so happens that a clogged pipe causes your home to flood or a sewer line starts to back up into your home, you’ll want a plumber to come as soon as possible.
You also may want to check if the company also provides HVAC services. It makes things much more convenient if you can call the same company for both HVAC and plumbing services.
Check if Financing Options Are Offered
In case you need a replacement, installation or major repair, you may require financing. Having a plumber that provides this option can make an enormous difference for your finances.
Some plumbers also offer coupons. These could be for money off on leak detection repair or reduced price for water heater installation. Hiring a plumber that has special offers is a great way to save money on services.
See if a Maintenance Plan is Offered
Scheduling regular maintenance is the best way to take care of your plumbing system. Here are the benefits scheduling maintenance:
- Longer system lifespan
- Increased efficiency
- Reduced risk of repairs
- Lower water bills
Although maintenance is essential, they can become pricey. Fortunately, many plumbing companies offer maintenance plans. The plans may include inspections, sewer line camera inspections and water heater flush and inspection. When you schedule maintenance with an experienced professional, you get numerous benefits.
Get a Written Estimate
You should always be given a written estimate. If a company offers to provide you with an exact number estimate over the phone, you may want to reconsider. Over the phone estimates are often inaccurate, as most plumbers need to inspect the system before they can provide an estimate. While giving a range is fine, an estimate should be provided in writing.
When you call the plumber, ask for an inspection first. After the inspection, you can ask for a written estimate. You should also ensure that the estimate is itemized, so that you can see exactly what the company is charging you for. It should always be your goal to find a plumber that believes in cost transparency.
Keep Track of Response Time
When you call for plumbing repair, be sure to keep track of the response time.Look for a plumber that can arrive at your home quickly or, if you scheduled an appointment, on time. This is especially important for emergency services. You should feel confident that you won’t have to wait days, or even hours, for a plumber to arrive.
Dependable Plumber in Red Oak, TX
Trying to find a reliable plumber is not easy – but it’s not impossible. If you’re living in Red Oak, Texas, then Dial One Johnson Plumbing, Cooling and Heating is the company for you. Our team of experienced professionals are dedicated to providing only the best service possible. In fact, at Dial One Johnson, we have a 100% satisfaction guarantee.
We want our customers to feel confident that their plumbing problems will be solved quickly and correctly. Our team also provides many services in addition to regular plumbing services. These include emergency services, drain and sewer, water heater services, sump pumps and much more. Don’t settle for a mediocre plumbing company; hire Dial One Johnson Plumbing Cooling and Heating.
To schedule an appointment, give us a call at 469-557-2703 or contact us online.
Author Bio:
Sherrie Johnson-Hartsock
Dial One Johnson Plumbing, Cooling & Heating is now owned and operated by Sherrie Johnson-Hartsock, with his grandson, Daniel Johnson, a third-generation plumber who is also the Service Manager.