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Plumber Dallas, TX – Dial One Johnson Plumbing, Heating & Air Conditioning

Are you having a plumbing problem in Dallas?  At some point, even the best of us find ourselves in need of a plumber. Dallas TX savvy home owners are in luck!

At Dial One Johnson Plumbing, Heating & Air Conditioning, we are in the business of creating peace of mind for our clients by treating them with value and respect while delivering expert plumbing services.

We are here ready to provide Dallas plumbing services to you with personalized service and a fair price.

At Dial One Johnson Plumbing, Heating & Air Conditioning, we love to give back, so look below at our Emergency Plumbing Tip created specifically for our Dallas TX clients!

Emergency Plumbing Tip: From Your Best Plumber in Dallas, TX

“HELP! My Toilet Tank is Flooding My Bathroom!”

When you are having a quiet, leisurely sit down, the last think you want is to be caught with your pants around your ankles and the bathroom filling up with water.  When you are finished with your business and go to flush the toilet to let it do it’s business, having some fragile inner component snap off and start spraying water throughout your entire bathroom is a not the finale you were hoping for.  STAY CALM!  Your Dallas Plumber is going to tell you EXACTLY what to do!

Toilet Commode Fill Valve
Fill valve for toilet tank

What to do:

  1. Turn off the incoming water at the emergency water stop.
    • The emergency water stop is a shut off valve that allows you to turn your water supply off going to that particular fixture.   This allows you to stop the water flow to that fixture but still have running water to the rest of the house.
    • The water stop for your toilet is behind the toilet towards the bottom.  It comes out of the wall with either hard pipe or flexible pipe and will be either metal or have a plastic handle on it. 
    • Very carefully turn the handle clockwise to turn the water off.  If the emergency stop has not been used or turned on or off in a long while, it could be frozen up and hard or jerky movements could break it.  Be careful.
  1. If the emergency water stop is not working or for some reason there is not one there, turn the water off at the isolation valve.
    • The isolation valve is an emergency shut off valve to the water supply that is going into the house.  It separates the water service that is going through the yard from the water service that is under the house.  This is a much easier water shut off valve to operate than the shut off at the meter.
    • The isolation valve is usually located in the front in a flower bed right up next to the house in a green or black box with a yellow or red handle.  Many times, if not maintained, the handle will be rusted.
    • Carefully turn the handle clockwise to turn the water off.  If the emergency stop has not been used or turned on or off in a long while, it could be frozen up and hard or jerky movements could break it.  Be careful.
    • Not every home will have an isolation valve.
  1. If there is no isolation valve and my emergency water stop at the toilet is not working, turn the water off at the meter.
    • The meter is usually located in the front of the house by the sidewalk, driveway, or just the edge of the yard near the street.
    • The meter is either a round, brown, metal lid or a black or green, rectangular, plastic lid.
    • Turning the water off at the meter can be a little more complicated, so for more information, check out our video on “HOW TO TURN YOUR WATER OFF AT YOUR METER” by clicking here.
  1. Now that the flooding has been stopped, its time to clean up the water before any water damage can occur.
    • Towel or mop up any water on the floor and walls.  IF the carpet is wet, use a wet vac to pull up any moisture.  Turn on fans and put them in the room to help dry out any remaining moisture.  If there is major water clean up or damage, you can call a water restoration company to assist you.  Call our office and we can give you a recommendation on some good, reputable water restorations companies.  972-299-8566.
  2. Now that the danger of water damage is past, let’s find out how to fix your problem.  If the water is spraying out uncontrollably from your toilet tank, the problem is going to be your fill valve.
    • Your fill valve is a tall, black, plastic component that is located on the left side of the tank.
    • The fill valve carries the water from the incoming water supply line and fills your toilet tank with water when it is emptied.  When working properly, this component allows water to flow in when needed, and stops the water once the tank if full.
  3. When the fill valve breaks and is not able to stop the flow of water, water will flow (or spray) uncontrollably until the flow can be stopped at another source.  This component will need to be replaced in order for the toilet to function.
  4. Call Dial One Johnson Plumbing, Heating & Air Conditioning and we will come out and get you fixed up in no time!  972-299-8566.
  5. If you are determined to correct the problem yourself, this component can be picked up at any plumbing supply or hardware store.
    • Note that if this part is corroded and has malfunctioned, the other inner components of your toilet will typically have the same life expectancy.  It might ultimately save you time and money to replace all the inner workings of your commode before other component wears out on you.
  6. Once the part or parts have been replaced, turn your water back on test to make sure the new components are operational.
    • Make sure someone is standing near the shut off valve and is ready to quickly turn the water back off in case the problem has not been fixed by your repair.
  1. If you are having difficulty getting this repair taken care of yourself, call Dial One Johnson Plumbing, Heating & Air Conditioning and we will get you taken care of in a flash!  972-299-8566

Water Stop #3 - Plumbing in Dallas Texas

Preventative Maintenance Plumbing Tip: From Your Best Plumber Dallas, TX

“HELP! My Toilet Tank is Flooding My Bathroom!”

Water emergencies  in the bathroom happen all  the time , but sometimes these can be preventable plumbing problems.  Dallas clients are smart enough to want to know what to do to keep them from happening as often.  That is just what your Dallas Plumber is going to tell you!

How Do I Keep This From Happening To Me:

  1. Do not put toilet bowl cleaners in your toilet tank.
    • The chemicals in the toilet bowl cleaners that sit in the tank are harsh and will corrode and eat away at the inner components of your toilet tank, causing them to break down much faster than their recommended life span.
  2. Think about installing a whole home water softener to filter out the hard water in your water system.
    • Hard water is water that is full of minerals.  These minerals not only build up on the components of your plumbing system (think of the scale that can build up around your sink faucet spout or shower head) but they also corrode those plumbing components.  Minerals in your water can reduce the life span of your plumbing components. 
    • Installing an effective, whole home water softener will remove all of the minerals in your water supply increasing the life span of your plumbing system, eliminating the scale build up on fixture and dishes, and creating a more appealing feel of the water when bathing.
  3. Think about installing a whole home water filter to filter out the chlorine and chloramines in your water system.
    • Municipalities put chlorine and chloramine in your water supply at the treatment plant to clean the water and to keep bacteria from growing in your water as it goes from the treatment plant to your home and while it is sitting in your pipes waiting for you to use it.  So it is great at keeping your water safe from bad things growing in it, but these chemicals are VERY bad for our plumbing system and our own personal health!
    • These chemicals eat away at our plumbing components, causing them to break down much sooner than their recommended life span.
    • Installing an effective, whole house water filtration system with the right media can filter out the chlorine and chloramines in our water, increasing the life span of our plumbing system, improving the taste of our water, and eliminating certain health risks present when we are exposed to chlorine and chloramines over time.
  4. When checking or maintaining any of the inner components of your toilet, be very careful when handling.
    • The inner components of your commode can be fragile if the quality of your water is breaking them down.  Handle them with care or they could break when they are touched.
  5. Sign up for The Dial One Johnson Plumbing, Heating & Air Conditioning Advantage Club and let us check and maintain your tanks once a year!   972-299-8566.
Water Stop #2 - Dallas Plumbing
Three gas and water topcocks ball valve on white background

Sometimes, even with the best toilet maintenance, bathroom disasters happen and can be big plumbing problems. Dallas clients can take steps to minimize the damage even if the worst comes.

Preparation Steps to Minimize Damage if it Does Happen:

  1. KNOW EXACTLY where your emergency water stops are to your toilet and make sure they are in good, operation order.
    • If the emergency water stops have not been turned on or off in a while, they can freeze up and become hard to operate.  This can also make them more vulnerable to breaking when they are turned on or off.
    • Make sure that you check these stops at least once a year, turning them on and off carefully and testing to make sure they are in operational order.
  2. KNOW EXACTLY  where your isolation valve is and make sure that it is in good, operational order, or install one if there is not one present.
    • Just like your emergency water stops, your isolation valve can freeze up and become hard to use.
    • Turn this valve on and off once and year and make sure that it works to help keep you from a disaster if a water emergency hits.
    • Understand that if your valves have not been operated in a long time, you run the risk of breaking it when it is turned.
  3. KNOW EXACTLY where your water meter is located, how to access it, and how to shut the water off.
  4. It is always helpful to have a wet vac on hand so that when water emergencies do come up, clean up can be quick and easy before water damage occurs.
  5. Have the number for your local city water emergency department on hand.  They have an emergency team that can come out usually 24 hours a day to shut the water off to your home.
    • The city’s emergency services department will take care of the following emergencies: water meter leaks, a water main break, fire hydrant leak, clogged or overflowing wastewater main.
    • For Dallas residents, the number for you emergency services department is 214-670-5111.
    • Check here for a list of other city emergency services department in the DFW metroplex.
  6. Have the number for a reputable water restoration company on hand.  Give Dial One Johnson Plumbing, Heating & Air Conditioning company a call and we can give you some recommendations.  972-299-8566.

Plumber Dallas

At Dial One Johnson Plumbing, Heating & Air Conditioning, we want to deliver overwhelming value to the Dallas community, whether you become a valued client of ours or not.  We hope these plumbing tips have been valuable.

Voted as one of the top 20 Plumbers in Dallas in 2016!  Check out our “Dallas Plumbing Services” section at the top of this page right under the “Who We Are” section for more detail.

 

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