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Very happy with the service. I wasn’t sure what to expect but glad the problem was taken care of quickly and professionally.
the do have a great service and qualify tech James. Is a little over price but if you looking for great results is worth the price unless you want to be cheap go to someone else.
both James and James were very professional, polite and SO thorough!
yes
A great overall experience from beginning to end. I appreciated all of the time Daniel took to examine my existing system, ask questions and make recommendations on a replacement. It was clear that not all companies are willing to do that. The installation team showed up on time and worked quickly to remove the old system and get the new one into place. Everyone was very nice and professional, I highly recommend the entire team.
I don't write reviews. So, you must know this is a really good company for me to be taking time to write this... We've been home owners for 20yrs. We've used so many different plumbing companies, it has been exhausting wondering "are they going to do a good job? are they ripping me off?" Dial One Johnson was recommended to us by a neighbor and they are TOP NOTCH! We've had them out to service sewer line blockages (old house, roots growing, yuck but they solved the issue!) and now a broken water heater issue. In all service experiences, the guys are professional and patient. They take time to share their knowledge in layman's terms, which I completely appreciated! Their service fee is the lowest I've seen, so I felt taken care of (not taken advantage of). The Gals who manage the calls are so polite, always cheerful and work to get a service provider out as soon as possible. And best of all, they have a REALLY affordable yearly service/maintenance plan that I am signing up for- because it comes with all kinds of savings and PEACE OF MIND- that I now have professionals taking care of my plumbing, heating AND AC needs! HIGHLY RECOMMEND this CompanY!
James did a wonderful job
James came to a rental property with very unique plumbing issues several times. I live out of town and he continually sent me pictures and called me with issues. I SO appreciate his dedication and persistence. He thought “out of the box” and was able to fix everything. He spent lots of time, did great work and prices were reasonable. He was there until 6:30 on a Friday the first time he came. Thank you James and Dial One Plumbing. You are my new plumbers!
Response from Dial One Johnson Plumbing:
Thank you Janelle for you kind words! I am so glad that we can be you Go-To Company for any plumbing, cooling or heating issues that arise at your rental properties! We are so happy to help you feel at ease knowing you have a company you can trust! Call Dial One when problems arise and we will get you taken care of immediately! Thanks Again, Debra Clark, Dial One
Great experience
Response from Dial One Johnson Plumbing:
We appreciate the wonderful review of our company Kim! Thank you so much, Debra Clark, Dial One
Even though my problem wasn't resolved, James told me what needed to be done. Gave me all of my options. Thanks James
Response from Dial One Johnson Plumbing:
I am so glad that you gave us the opportunity to help correct your issue James. We do understand that when plumbing issues arise they are usually unexpected and can sometimes be expensive. We like to give all our customers all the options we see as well as any knowledge we have on their particular plumbing problem, so that you can make the best decision for your family. Thank you, Debra Clark, Dial One
Response from Dial One Johnson Plumbing:
Thank you Mike for such a great review and rating of our services! We appreciate you, Debra Clark, Dial One
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