Reviews & Testimonials

  • Staff Cared About Their Customers
    They have been to our house on two occasions. Both times their techs were responsible, the office staff cared about their customers and the owner actually called to see if we were satisfied with their performance

    - Carolyn G.

    Duncanville, TX
  • Great Service!
    Excellent service is hard to find, especially in Cedar Hill. Kerlin and his team arrived on schedule and were kind and courteous throughout the repair. Attention to detail is important to me and they did not disappoint. Thank you Dial One!

    - Daniel

    Cedar Hil, TX
  • Excellent Work, Quick Service & Fair Rates !

    Four families staying with mom equals bathroom use, like they never seen before in 30 years!! Thank you Dial One (and Paul Carbajal ) for saving the day! Excellent, quick service, fair rates and compassionate - knowledgable personnel!! Highly recommend!

    - Sherry F.

    Midlothian, TX
  • Great Customer Service
    James was helpful, knowledgeable, friendly and had great customer service. The repairs were completed and all work well.

    - Robert S.

    Waxahachie, TX
  • Returning Customer Again !
    I want to thank Dial One Plumbing for your quick response to my plumbing problem. As a returning customer again, your company solved my issue with professionalism and courtesy. I really appreciate Dial One Plumbing getting me on the right schedule to resolve the clog on my main line. RB DeSoto,TX.

    - Robert B.

    Desoto, TX
  • Thank You Dial 1 Team !
    This is the best plumbing company when it comes to quality service and the right price. Thank you dial 1 team you guys are the best.

    - Melissa J.

    Plano, TX
  • Excellent Service

    James & Deborah provided excellent service and follow-up when coordinating and replacing my water heater.

    - Paul B.

    Midlothian, TX
  • 5 Stars Is Not Enough!
    Honest, knowledgeable, punctual.
    5 stars is not enough!
    Thank you for finding the problem at our home and correcting it quickly!

    - Lisa H.

    Cedar Hill, TX
  • One Call … One Service … Its Done !

    Have never been disappointed with the service we have received for various projects. A simple old fashioned phone call takes care of the scheduling with courtesy. The service is completed with courtesy. Even better is that it gets done right. One call … One service … Its DONE !

    - Nancy S.

    Midlothian, TX
  • Very Professional and Helpful!
    The plumber came out quickly and on time, and he was very professional and helpful! He helped us to prioritize what needed fixing, and worked with us to make the changes that were most important in our new home. He was friendly and polite, and kept the place clean, too!

    - Katie C.

    Dallas, TX
  • I Highly Recommend This Company!
    I had a burst water line which flooded the garage, due to an exterior faucet freeze.They were booked through the weekend, because of several days of freezing weather, and into the following week, but, they had a cancellation and came out on a Sunday evening. Super Nice, friendly, respectful and did a great job! He immediately recognized the problem, had to drill through concrete all in 19 degree weather. He turned the water main back on and made sure I had running water before he left. I highly recommend this company!

    - Donna H.

    Plano, TX
  • Work Looks Fantastic!
    Brian my service rep did a awesome job installing my Toilet Risers. He was very clean and the work looks fantastic!

    - Loria F.

    Desoto, TX
  • I Am Very Satisfied.
    Brian,the Plumber, was great. He fully explained everything he was going to do and gave me a good price. He worked fast and efficiently. I am very satisfied.

    - Bunny S.

    Grand Prairie, TX
  • Great service
    Professional service from technician

    - Kelvin T.

  • Great Service - Knowledgeable and Helpful Technicians!
    Daniel was very professional and explained all the repairs, including showing me pictures of the parts to be replaced. He worked with me to find the best service approach for my unit.

    - Janette Z.

  • Great Service
    I had a bad leak coming from a faucet in my back yard. Being that the leak was coming from the ground located near the foundation I expected the worse. Needless to say Curly and Trent did an awesome job in a timely fashion. The price was affordable and they were very friendly yet professional. Give these guys a won’t be disappointed. Thanks Dail One!

    - Tyner

  • Service was excellent
    Great service and great business. Always courteous, providing information and easy to schedule and work with.

    - George S.

  • Awesome customer service
    The company was quick to send technicians out from the time i called. And the two technicians Jonathan and Dan did a awesome job with explaining what we needed to get repaired and they showed my husband and myself great customer service. We didn’t feel like we were getting cheated and they contacted the finance person who handled the financing with ease.

    - Natasha P.

  • Personable Service
    Have had James out to the house a few times and always a pleasure. He is honest, direct and easily explains the work needed or how it will go. Hard worker and gets the job done!

    - Steve E.

  • Great, professional service
    Quality workmanship.

    - Jason M.

  • Excellent customer experience
    Knowledgeable, confident, experienced, friendly.

    - Mike D.

  • Awesome Service
    The service technician was extremely professional. He took the time to explain the problem and the steps he was taking to resolve it.

    - Davis

  • Great Service!
    Great Service!

    - Alice D.

  • Kind and Thorough
    Brian was very kind and told me about all of my options to fix my water heater. He explained everything I needed to know and how I could resolve my issue. I appreciate his help.

    - Tiffany

  • Experienced Plumber to my Rescue!?
    Within 2 seconds of seeing my kitchen sink the technician found the problem. We went over 3 months with 1 clogged sink, the other daring super slowly & no garbage disposal, and “just like that” we’re back in business. Quick, to the point quality service. Oh yea, the price was pretty decent 2. I would definitely recommend this company!

    - Peri J.

  • Excellent service, fair pricing
    The technician was very patient, when I repeatedly changed the date of his appointment. He assessed the work to be done, first priced the work, the options available & then finished the job.

    - L.

  • Got the job done and the service was great
    Jonathan is the man as always, over the last couple years we have doing business with Johnson Plumbing are greeted with friendly, courteous, and professional service. The service received is excellent.

    - Timothy L.

  • Very Pleased
    I have had Brian out twice for service work and have been very pleased with his professionalism and work ethic.

    - Randy

  • Great Service
    Great service!

    - Filyaw

  • Completely satisfied with service and cost of repairs
    A call and then very quickly I had a work order, within the requested time a service man arrived and completed the work in a professional manner. Completely satisfied with my service.

    - Delton A.

  • Execellent Service!
    Brian is an ANGEL! He was very thorough in explaining our problem and gave several solutions! I wish EVERY technician of every kind (plumber, electrician, handyman, etc) was as patient and eager to please the customer as Brian is! We are SO glad he was the one that came to our house.

    - Mrs an Mr Dyer

  • Great service with great technicans tjhat know what to do to fix problem immediately
    Great technicians that know what to do to fix problem immediately.

    - Opera S.

  • Quick Service and Quick Fix
    Bryan arrived on schedule. He check out the problems and gave me a description of what he needed to do and a price estimate. He performed the service in a very profession manner.

    - John

  • Great service and awesome price
    Great service and awesome price

    - Mrs Finney

  • Excellent service
    Jonathan kerwin very knowledgeable in their jobs.

    - James C.

  • Great service, Friendly
    Great service, Friendly

    - Darlene B.

  • Fast, efficient, great service!
    Second experience with this company. They were able to schedule my appointment time immediately. Service was fast and well done. Will definitely call again.

    - Rhonda W.

  • Awesome service
    The best I have EVER used- trustworthy and diligent!

    - Allred

  • Great Service
    Great Service

    - Randy O.

  • These Guys Are Great!
    These guys are great!  Got home from the hospital to plumbing problems.  They made sure I could rest easy by giving me a reasonable up front estimate.  In a few minutes I was good to go!  They were just what the doctor ordered and enabled me to be able to rest easy as i recuperated! Thanks guys!

    - Maurice D.

    Cedar Hill, TX
  • Would Definitely Call Again
    We have used this company a few times, and while plumbing issues are never fun to deal with, they were always very helpful and professional. They always wore shoe covers to keep the house clean, and sent my invoice by email (which I like because I can keep up with it easier than a paper bill.) Would definitely call again.

    - James L.

    Carrollton, TX